Refund Policy
If you buy Pro or Family and it is not for you, ask within 30 days and you get a full refund. No form, no questions you have to answer.
Last updated 13 November 2026.
Try before you pay
Everything in the Free plan is free for good. Pro features come with a 7-day trial that needs no card and no account, so you can see what you are buying first.
30-day money-back guarantee
This covers monthly, yearly and lifetime purchases of Pro and Family. Ask within 30 days of the purchase date and we refund the full amount to your original payment method. Refunds are processed by Paddle.com, our merchant of record, and usually reach you in 5 to 10 business days depending on your bank.
How to ask for a refund
Email support@decisionscalc.com from the address you bought with, or reply to your receipt. Include the order number if you have it. We answer within 2 business days.
Cancelling
You can cancel a subscription at any time, in one click, from the link in your receipt. Pro stays active until the end of the period you have paid for and does not renew after that. Cancelling does not delete anything on your device.
After a refund
Your licence key is switched off and you are back on the Free plan. Your drafts, journal and history stay on your device, and you can still copy and export them.